Terms of Sales

Article 1: Scope

These conditions apply to all sales concluded between the company MB LAB ("We") from its website http://www.condomz.fr and the author of the order ("You").

CondomZ is a registered trademark of MB LAB, Limited Liability Company with a capital of 100,000 euros, whose registered office is located at 30 Rue Du Président Wilson, 78800 Houilles, registered in the Versailles Trade and Companies Register under the number RCS PARIS B 448,500,611.

This contract is concluded in French.

Article 2: Orders

You can place your orders only by Internet on the site http://www.condomz.fr.

We will honor your order within the limits of our available stocks or subject to stocks available from our suppliers. When ordering, We inform You of the availability of the products You wish to acquire. However, if despite our vigilance the products prove temporarily unavailable (out of stock, reissue, etc.) after your order, We will notify You by e-mail and invite You to cancel or modify your order. If the products prove to be definitively unavailable (stock exhaustion, end of production, etc.) after ordering, We will automatically cancel your order and notify you by e-mail.

Article 3: Price

The prices of our products are indicated in Euros, all taxes included, excluding participation in processing and shipping costs. Additional customs fees may apply for shipments outside the European Union or in the French overseas departments and territories. These costs are the responsibility of the recipient and are payable upon receipt of your order.

All orders, whatever their origin, are payable in Euros.

We reserve the right to change prices at any time, but products will be billed to You based on the rates in effect at the time of order entry, subject to availability.

Article 4: Payment

The price is due immediately on the date of the order.

You can proceed to the payment of your order by the following means:

  • Bank card (CB, Visa, Mastercard)
  • Paypal
  • Bank transfer
  • Check
  • Money order

Cards issued by banks domiciled outside France must be international bank cards.

In the case of payment by bank card or by bank transfer, the debit of the amount of your order is made immediately by the banking organization.

Secure online payment by credit card uses the SSL (Secure Socket Layer) protocol: the information transmitted is encrypted by software and cannot be read during transport over the network.

Payment by check is only possible for checks in Euros drawn on a bank domiciled in France. The check must be made payable to MB LAB.

Payment by check and money order must be sent to the address below:

MB LAB
8 Rue des Primeurs
82000 Montauban

The delivered goods will remain our property until You have fulfilled all of your obligations against us and in particular until full payment of the price, if any, plus interest.

Article 5: Validation of payment

In order to limit the risk of fraud and to protect the interests of its Customers, We are sometimes required to carry out checks relating to the validity of the payments made. In the case of an inspection, the Customer is notified by email of supporting documents to be sent to Us (by email or by post) in order to allow a final validation of his Order.

At the end of this possible control:

  • We reserve the right to accept or reject the Order,
  • In case of non-receipt of supporting documents within 48 hours We reserve the right to refuse validation of payment and therefore to reject the Order.
  • If we receive documents deemed non-compliant, We reserve the right to reject the Order.

Article 6: Delivery

All our orders are conditioned in a hermetically closed and solid package (envelope or parcel) bearing no mention of the CondomZ site.

Whether you order from France or abroad, we deliver to your home. The delivery time includes the time of preparation of the package by us and the time of delivery by the carrier. Please see our information on delivery times by carrier and destination by following this link

If You choose to pay by Bank Transfer, Bank Check or Money Order, your order will not be processed until receipt of it and deadlines will run accordingly.

In the event of delay by the carrier, our responsibility cannot be engaged for any reason whatsoever. Consequently, no claim for compensation of any kind may be claimed from us.

Article 7: withdrawal period

In accordance with article L. 121-20 of the Consumer Code, as a consumer client, You have a period of fourteen (14) days to exercise your legal right of withdrawal. In the case of an order for products, the period is deducted from the reception of the products. In the case of an order for the provision of services, the period runs from the acceptance of the offer. If the period of fourteen (14) days expires on a Saturday, a Sunday or a public or non-working day, it is extended until the first following working day. You do not have to provide a reason to exercise your right of withdrawal. You will not suffer any penalty.

However, the following products or services cannot be the subject of a right of withdrawal on the part of the customer:

  • Services whose execution started with the authorization of the CLIENT;
  • Products or services whose price depends on fluctuations in financial market rates;
  • Products made according to customer specifications or clearly personalized;
  • Products which cannot be returned or which are liable to deteriorate or expire quickly, such as foodstuffs;
  • Audio or video recordings or of computer software, and in particular CDs and DVDs when they are unsealed, that is to say when the blister has been opened or torn. ;

In addition, in accordance with article L. 121-20-4, the right of withdrawal cannot be exercised for contracts whose purpose is:

  • The supply of everyday consumer goods made at the customer’s place of residence or work by distributors making frequent and regular tours;
  • The provision of accommodation, transport, catering and leisure services, which must be provided on a date or according to a determined periodicity.

In case of exercise of the right of withdrawal, the customer can download the withdrawal form and must return the products to the following address:

MB LAB
8 Rue des Primeurs
82000 Montauban - France

Return costs are the sole responsibility of the customer. However, the customer is warned that compensation may be requested if use has been made of the product that does not comply with the principles of civil law.

The exercise of the right of withdrawal gives rise to a refund of the customer within thirty (30) days from the date on which this right is exercised by the customer.

The customer will be reimbursed by any means of payment.

The customer’s reimbursement will include the reimbursement of any amount paid, including the cost of shipping the product, excluding return costs.

Article 8: Right of return

You benefit from a right of return relating to non-conforming products and / or which would have a hidden defect under the conditions defined in article 7 of the General Conditions of Sale.

In addition, you have an after-sales service that you can contact:

  • By the contact form: by following this link
  • By email:
  • By telephone : 0033 5 32 02 81 70
  • By mail: MB LAB, 8 Rue des Primeurs 82000 Montauban - France

The exercise of the right of withdrawal by the customer does not entail any penalty. However, the customer is warned that compensation may be requested if use has been made of the product that does not comply with the principles of civil law.

In case of exercise of the right of return, under the conditions of article 7 of the GTC or the right of withdrawal, You must return the product to the following address:

MB LAB
8, Rue des Primeurs
82000 Montauban - France

Article 9: Liability

The products offered on the CondomZ site comply with current French legislation and the standards applicable in France. All our products are stamped NF and / or CE standard and are therefore subject by the manufacturers to all the required tests.

You will find on the site and with most of the delivered products a user manual. We can in no way be held responsible for the misuse of the products sold on the site, in particular use for a use other than that intended by the manufacturer of the product, or non-compliance with the storage instructions for the product.

We accept no responsibility for the content of sites to which hypertext links may refer from our own site.

Article 10: Intellectual property

All the texts, comments, works, illustrations and images reproduced on the CondomZ site are reserved under copyright as well as intellectual property and for the whole world.

As such and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized, subject to different or even more restrictive provisions of the Intellectual Property Code. Any other use constitutes counterfeiting and sanctioned under Intellectual Property without the prior authorization of MB LAB. Any total or partial reproduction of the catalog is strictly prohibited.

Article 11: Archiving of the contract

Any contract concluded with the Customer corresponding to an order of an amount greater than 120 euros including tax will be archived by CondomZ for a period of ten (10) years.

To access the archived contracts that You have subscribed to, You must request them:

  • By the contact form: by following this link
  • By email:
  • By telephone : 0033 5 32 02 81 70
  • By mail: MB LAB, 8 Rue des Primeurs 82000 Montauban - France

Article 12: Applicable law

All the clauses appearing in these general conditions of sale, as well as all the purchase and sale operations which are referred to therein, are subject to French law. Any dispute relating to the interpretation, execution or breach of the contract concluded between MB LAB and the Client will be submitted to the competent court under the conditions of ordinary law.

Article 13: Acceptance of the buyer

The present General Conditions of Sale as well as the prices are expressly approved and accepted by the author of the order, who declares and acknowledges having a perfect knowledge of them, and renounces, therefore, to avail himself of any contradictory document and, in particular , its own general conditions of purchase, the confirmation of the order entailing acceptance of these general conditions of sale.

In accordance with article 1369-5 of the Civil Code relating to the conclusion of a contract in electronic form, You can view the details of your order and its total price, correct any errors, before confirming it to express your acceptance.

These conditions are subject to change at any time without notice.

Condomz uses cookies. By continuing to browse the site, you accept their use. Read more here >